FAQ

  1. What is online Photo Printing Services?

    Preserve your memories for life with best Online Photo Printing service. Get your Photos Printed Online at Lowest Price, High-Quality Printing, Long-Lasting Prints, to brighten your world with superior photo prints. Photo printing is a very easy option these days with the fast lives we are living. It is easy to get wonderful photo prints and have them sent to your special people in a gift wrap. Online photo printing has taken the world by storm and now Online printing are being shopped like never before in India. No wonder, it sells as it’s a great product. It can be used in innumerable ways which is one of the most amazing benefits it has.

  2. What are the services?

    There are 2 services

    -          Passport Photo Print (India)

    -          Photo Prints (All Sizes)

  3. What is Passport Photo Prints?

    Print Passport Size Photos Using the Photo Printing with the above or equal to 15KB size and the resolution of 200 Pixel (DPI). The size of the image should be greater than or equal to 276*354(w*h) . Multiple images and copies will allow to upload in an order.

  4. What is Photo Prints?

    Turn your favorite photos into beautiful photo prints in minutes with the above or equal to 200KB size, and it should be in 6*4 (w*h(Inches)) (Maxi). You can upload n no of photos and copies can upload and submit. Two types of cropping photo prints available, they are  

    -          Crop (Free Handling)  - Crop as your wish, rest of the areas shown with whitespace

    -          Crop (Fixed) - Crop as fixed, and no other whitespaces will shown. The sizes are either 1200* 800 Pixels or 800* 1200 Pixels

  5. How mobile/web support to Printapp?

    Both web and mobile application of PrintApp can easily support. If Customer need a photo prints, then they can take a photo on their mobile and upload in PrintApp mobile application then crop the image as their wish and send with the help of PrintApp (Both web and mobile application) & turn your favorite photos into beautiful memories.

  6. Can I print any kind of photos?

    Yes, you can upload any kind of photos like JPEG (.jpeg, .jpg) and PNG Images.

  7. Is my uploaded photo will be safe and secure?

    Yes, your photos will remain safe and secure through our website

  8. When will I receive my order?

    To maintain our high quality standards, production times can differ between products. We do not offer a rush production option at this time. Shipment time on your order begins after the production time. Usually it takes about 3 - 5 business days to process your order. If we are unable to meet the estimated delivery date because of anyother disaster etc, we shall not be liable for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery.

  9. Is there any alteration (Design) in ordered photos?

    Yes, we do some alteration process like below

    -          Passport Photo Prints – The chosen background design color will apply and process

    -          Photo Prints – If cropping is based on free handling (6*4), then we apply the whitespaces and process the order

    -          We apply the brightness and contrast to the photo. 

  10. Is there available process of return/refund?

    No, there is no option to return the order or refund.

  11. Is there any option to cancel my order?

    Sorry, our systems are completely automated, and hence an order cannot be cancelled once it has already been sent for processing.

  12. Is there any limitation of photos to order?

    Yes, we have some limitation of totally which we can order 20 Items per order for Passport Photo Printing and Photo printing services

  13. What are the types of image file formats you can upload?

    The image file such as JPEG (.jpg, .jpeg), PNG formats will get allowed to upload. 

  14. What if my order is damaged?

    We pride ourselves on the outstanding quality of our products and safe order shipment. We deploy series of quality checks to make sure the product is shipped in proper condition. So, the order will not get damaged easily, if it damages - take a snap and send to support email and they will contact regarding the issues.

  15. What is your Quality Guarantee?

    We have complete faith in our products, to the extent that we are proud of them. Any errors in material, design or printing will be fully refunded or re-produced and shipped with no additional cost to you. WE WANT YOU TO LOVE THE PRODUCT YOU GET, NOT JUST LIKE IT